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For Registered & Non-Registered Public Users

MyChefs.com, the online service provider to users and merchant members, is committed to protecting personally identifiable information that you save in our web server.

(1) Information Collected During Order Placement

User provides contact information (such as name, telephone number, delivery address) and financial information (such as credit card number, expiration date) when placing an order. At the user's request, MyChefs.com sends this information to the merchant member for offline billing and fulfillment of that order. If the merchant member has questions about your order, this information is used to contact the user. User must contact the merchant member directly to opt out of being contacted by anyone, including the merchant, for any other purpose. To opt out of being part of MyChefs.com contact list that contains name, address, telephone number and e-mail address, please send a request to our Customer Service department.

(2) Information Collected During Registration

During order placement, a Non-Registered user has the option of becoming a Registered User to avoid having to re-enter some information when another order is placed, to use Purchase Orders as method of payment, to view order status and to recall last three orders placed during the last 60 days. If user becomes a Registered user, registration information is stored in our web server. If user wishes to remain Non-Registered, MyChefs.com will send order information to the merchant member as above, and will delete all personally identifiable details from our web server.

(3) Information Collected During Browsing

Log Files
Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP address is linked to personally identifiable information such as credit card information to aid in minimizing chance of unauthorized use.

We use navigational information in the aggregate to understand how users as a group use the service so that we can make MyChefs.com better. We may also share this statistical information with our partners or other outside companies, but in doing so, we don't disclose individual names or personal navigational information.

Third Party Advertising
MyChefs.com delivers the ads that appear on this site. Information about user's visit to this site, such as number of times they have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users on this site. This privacy statement does not cover third party advertising privacy policies including cookies that they may use.

(4) Communications From The Site

When Adding or Updating Registration Information
MyChefs.com may send all new members a welcoming email to verify password and username. We may also send an email when your Registered User information is updated.

When An Order Is Placed Or P.O. Account Is Opened
MyChefs.com or the merchant may send an e-mail to the user when an order is placed or when a Purchase Order Account is opened.

For Service Announcements
On rare occasions, it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email.

For Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. Any personally identifiable information collected during this process will be used only for this purpose.

For Surveys
From time-to-time, our site requests information from users via surveys. Participation in these is voluntary. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Personally identifiable information will not be used for secondary purposes either by us or by any third party.

(5) Sharing Information

With Legal Authorities
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our site, to protect the company's rights and property, or during emergencies when we believe there is a physical risk of loss or a safety risk.

With Third Party Advertisers
MyChefs.com shares aggregate Web site usage information about users that is not personally identifiable, for the purpose of targeting our Internet banner advertisements on this site and other sites.

In Case Of Business Transitions
In the event MyChefs.com goes through a business transition such as a merger, acquisition by another company, or sale of a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified through a prominent notice on our site for 30 days prior to any change to this privacy policy relating to use of personally identifiable information. At that time, user will be able to make a decision relating to storage of personally identifiable information on the server.

(6) Links
This Web site contains links to other sites. MyChefs.com is not responsible for the privacy practices of such other sites.

(7) This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When our order form asks users to enter personally identifiable information such as credit card number, that information is encrypted and is protected with the best encryption software in the industry - SSL.

We also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment.

If users have any questions about the security at our Web site, users can send an email to our Customer Service department.

(8) Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes, or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate user's personally identifiable information. User can make changes at the Edit Profile page of the Web site. User can send an email to our Customer Service department to request deletion of Profile. We will do so within 3 business days.

(9) Notification Of Changes To Privacy Policy
If we are going to use user's personally identifiable information in a manner different from that stated at the time of collection, we will notify users through a prominent notice on our site for 30 days prior to any change. Users will have a choice as to whether or not we use their information in this different manner.

(10) Contact Information
Please send an email to our Customer Service department if you have questions or suggestions regarding our privacy policy.



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